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Virtual engagement - friend or foe?

Virtual engagement - friend or foe?

30 Jun 2020

A blog by Bryony Iles, Research Manager at Explain Research. It was inevitable that in the face of lockdown and social distancing ...

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How have the relationships between customers and utilities companies changed since COVID-19?

How have the relationships between customers and utilities companies changed since COVID-19?

10 Jun 2020

Nearly four months on since the first case of coronavirus was confirmed in the UK, it is evident that the relationship between utilities companies ...

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The power of employee engagement

The power of employee engagement

02 Jun 2020

The Covid-19 global pandemic and economic uncertainty has created unprecedented disruption to our work habits, personal and professional lives. The...

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