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Online Communities: building an engagement tool for now and the future

Online Communities: building an engagement tool for now and the future

03 Aug 2020

Are there gaps in your research and engagement programme due to the lack of face to face engagement? Are you confident you are engaging with yo...

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Virtual engagement - friend or foe?

Virtual engagement - friend or foe?

30 Jun 2020

A blog by Bryony Iles, Research Manager at Explain Research. It was inevitable that in the face of lockdown and social distancing ...

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How have the relationships between customers and utilities companies changed since COVID-19?

How have the relationships between customers and utilities companies changed since COVID-19?

10 Jun 2020

Nearly four months on since the first case of coronavirus was confirmed in the UK, it is evident that the relationship between utilities companies ...

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